Tickets

TICKET

The Ticket media used in Namma Metro is primarily contactless technology. These are:

  •  Tokens (for single journey)
  • Contactless Smart Cards (for multiple journeys)

The electronic chip residing inside the Token or Smart Card contains information of a ticket.

TOKENS

  • Tokens are used as single journey tickets.
  • These are captured by gates during exit.
  • Suitable for casual travellers

 

CONTACTLESS SMART CARDS

Namma Metro Travel Cards

Contactless Smart Cards available for Rs50. The travel value is different from the cost of card.

 

BENEFITS OF CONTACTLESS SMART CARDS:

Load value on card as per your convenience.
Get 5% discount for smart cards, over token fare.
Wide options to top-up value 24 x 7, apart from stations

Standard Tickets which can be loaded on Smart Cards:

Stored Value Ticket (Varshik)

  • Smart cards will be used to carry multiple trips

  • The User can load an amount in multiples of Rs.50/- upto a maximum of Rs 3000/- into the Smart Card

  • The stored value in the ticket will be reduced to the range of managed trips.

  • Get 5% discount for smart cards, over token fare.

Tokens

    • Tokens are used as single journey tickets.
    • These are captured by gates during exit.
    • Suitable for casual travellers

    Rules for Tokens:

    • The maximum number of tokens which are to be issued by the Ticket office operator to a single passenger at a time is six.
    • The tokens are captured at exit gate on completion of the journey.
    • Token oPeriod of validity of token:

      1. Any type of token is valid only for the day of purchase.

      2. This will be valid for use at the entry gate not more than 30 minutes from the time of sale.

    • Token Sales Station is the entrance to the travel station
    • Overstay Rule: A passenger holding a valid ticket has to exit from paid area of same station within 20 minutes and from paid area of other stations within 120 minutes. For overstaying in paid area beyond these limits, a penalty of Rs.50/- per hour is charged, subject to a maximum of Rs. 100/-.

    • If the traveler takes away the token from the exit door without paying the deposit of Rs. 200.00 is penalized.

Namma Metro Travel Cards

Contactless Smart Cards available for Rs. 50. The travel value is different from the cost of card.

Benefits of Contactless Smart Cards:

    • Buy only once and travel without hassle of buying ticket every time you travel.
    • Load either value or trips on card as per your convenience.
    • Get  5% discount for smart card, over token fare.
    • Wide options to top-up value 24 X 7, apart from stations, such as Namma Metro App, BMRCL website, Phone-Pe , PayTM and more

Namma Metro Combo Cards

Combo card is a single card with a Contactless chip and a Magstripe for ticketing and banking applications respectively issued by partner banks. BMRCL has tied up with Federal Bank and ICICI bank for issue of Combo cards.

Benefits of Contactless Smart Cards

    • Buy only once and travel without hassle of buying ticket every time you travel.
    • Load either value or trips on card as per your convenience.
    • Get benefit of discount upto 5% over token fares.
    • Wide options to top-up value 24 X 7, apart from stations.

Stored Value Ticket (Varshik)

    • These are used for performing multiple journeys.
    • The user can load an amount in multiples of Rs 50/- upto a maximum of Rs 3000/- into the Card.
    • The stored value in the ticket decreases to the extent of journey performed.
    • Get 5% discount for smart card, of the Token fare

    Rules for Stored Value Ticket (Varshik):

    Topping-up: Currency value can be added to Smart Card at  any BMRCL Ticket counters.

    Currency value can also be added to Smart Card through BMRCl  website or Mobile One App or Net banking (selected banks ONLY).

    However, after initiating recharge through BMRCL website or Mobile One App or Net banking Smart Card has to be presented to entry side of Automatic Gate (AG) of any BMRCL metro station, within 60 days, for the recharge to be credited to the Smart Card. Otherwise the recharge amount lapses.

    Remaining value: After each journey, the stored value on the card shall get reduced by the amount fixed for the journey performed. The balance amount resides in the card. 

    Denomination of Stored Value Ticket: The top-up in case of Stored Value ticket shall be minimum Rs50 and further in multiples of Rs50. The cost of contactless smart card is Rs50 which is different from the stored value. 

    Total maximum stored value: Total maximum stored value on a smart card is Rs 3000/-. when top-up done at BMRCL metro stations. However, when top up is done at other outlets i.e. through BMRCL website or Mobile One App or Phone-Pe or PayTM . 

    NOTE: After initiating recharge through BMRCL website or Mobile One App or Net banking Smart Card has to be presented to Card Top -Up Termnal of any BMRCL metro station, within 60 days, for the recharge to be created to the Smart Card. Otherwise the recharge amount lapses.

    Stored Value Travel Discount: Get  5% discount for smart card, over token fare.  

    Overstay Rule: A passenger holding a valid ticket can exit from paid area of  same station within 20 minutes and from paid area of other stations within 120 minutes. For overstaying in paid area beyond these limits, penalty of Rs 50 per hour is charged subject to a maximum of Rs 100. 

    Minimum Balance on Stored Value ticket for travel: A passenger will be allowed to enter the system even if the smart card has a stored value equal to Rs 50/- . The passenger is advised to ensure that he has sufficient balance to complete the journey. In case journey is performed for distance for which balance amount is not available, the card can be topped up at Customer Care to enable exit from gates. 

    Minimum fare charged: A passenger holding Stored Value ticket will be charged minimum fare for exit from the same station (if not overstayed). 

    Default ticket in all CSC: Stored Value Ticket is default ticket available in all Contactless Smart Cards sold by BMRCL.

Group Ticket

It is a paper ticket issued at the ticket counter for travel of a 'Group' of persons (Group is defined as a set of persons with a minimum of 25 passengers intending to travel together between the same set of stations). Passengers in the Group will be allowed to enter the paid area through 'hinged gate' after manual verification. The Group ticket is a single journey ticket and will be collected at the exit station. This carries a discount of 10% over token fare. * Note: There is no refund for Group Ticket.

Ticket Sale Outlets

Ticket Counters at Stations

    You can purcherse the Tickets mentioned below from the Ticket counters.

    • Tokens
    • Metro Contactless Smart Cards (Travel Cards)
    • Group Tickets.

Topping-up Outlets for Smart Cards

At Metro Stations:
Passengers already holding Smart cards containing Varshik Ticket have several options for topping-up stored value.

Other than Metro Stations:
Passengers already holding Smart cards containing Varshik Ticket have several options for topping-up stored value, such as Namma Metro App, BMRCL website, Phone-Pe , PayTM and more.

Ticket Counters at stations

using cash or credit/debit card.

Online Rechrge

Online Recharge such as Namma Metro App, BMRCL website, Phone-Pe Mobile App, PayTM Mobile App

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