The Ticket media used in Namma Metro is primarily contactless technology. These are:
The electronic chip residing inside the Token or Smart Card contains information of a ticket.
Contactless Smart Cards available for Rs50. The travel value is different from the cost of card.
Smart cards will be used to carry multiple trips
The User can load an amount in multiples of Rs.50/- upto a maximum of Rs 3000/- into the Smart Card
The stored value in the ticket will be reduced to the range of managed trips.
Get 5% discount for smart cards, over token fare.
Any type of token is valid only for the day of purchase.
This will be valid for use at the entry gate not more than 30 minutes from the time of sale.
If the traveler takes away the token from the exit door without paying the deposit of Rs. 200.00 is penalized.
Rules for Stored Value Ticket (Varshik):
Topping-up: Currency value can be added to Smart Card at any BMRCL Ticket counters.
Currency value can also be added to Smart Card through BMRCl website or Mobile One App or Net banking (selected banks ONLY).
However, after initiating recharge through BMRCL website or Mobile One App or Net banking Smart Card has to be presented to entry side of Automatic Gate (AG) of any BMRCL metro station, within 60 days, for the recharge to be credited to the Smart Card. Otherwise the recharge amount lapses.
Remaining value: After each journey, the stored value on the card shall get reduced by the amount fixed for the journey performed. The balance amount resides in the card.
Denomination of Stored Value Ticket: The top-up in case of Stored Value ticket shall be minimum Rs50 and further in multiples of Rs50. The cost of contactless smart card is Rs50 which is different from the stored value.
Total maximum stored value: Total maximum stored value on a smart card is Rs 3000/-. when top-up done at BMRCL metro stations. However, when top up is done at other outlets i.e. through BMRCL website or Mobile One App or Net banking (Selected banks ONLY), the stored valueis Rs 2500/-.
NOTE: After initiating recharge through BMRCL website or Mobile One App or Net banking Smart Card has to be presented to entry side of Automatic Gate (AG) of any BMRCL metro station, within 60 days, for the recharge to be created to the Smart Card. Otherwise the recharge amount lapses.
Stored Value Travel Discount: Get 5% discount for smart card, over token fare.
Overstay Rule: A passenger holding a valid ticket can exit from paid area of same station within 20 minutes and from paid area of other stations within 120 minutes. For overstaying in paid area beyond these limits, penalty of Rs 50 per hour is charged subject to a maximum of Rs 100.
Minimum Balance on Stored Value ticket for travel: A passenger will be allowed to enter the system even if the smart card has a stored value equal to minimum fare on the Metro. The passenger is advised to ensure that he has sufficient balance to complete the journey. In case journey is performed for distance for which balance amount is not available, the card can be topped up at Customer Care to enable exit from gates.
Minimum fare charged: A passenger holding Stored Value ticket will be charged minimum fare for exit from the same station (if not overstayed).
Default ticket in all CSC: Stored Value Ticket is default ticket available in all Contactless Smart Cards sold by BMRCL.
It is a paper ticket issued at the ticket counter for travel of a 'Group' of persons (Group is defined as a set of persons with a minimum of 25 passengers intending to travel together between the same set of stations). Passengers in the Group will be allowed to enter the paid area through 'hinged gate' after manual verification. The Group ticket is a single journey ticket and will be collected at the exit station. This carries a discount of 10% over token fare. * Note: There is no refund for Group Ticket.
You can purcherse the Tickets mentioned below from the Ticket counters.
At Metro Stations:
Passengers already holding Smart cards containing Varshik Ticket have several options for topping-up stored value.
Other than Metro Stations:
Passengers already holding Smart cards containing Varshik Ticket have several options for topping-up stored value.
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using cash or credit/debit card.
Top-up using credit/debit card, netbanking through ‘Karnataka Mobile One App’. The Mobile One App is available on Google Play, Apple iStore for download. The service can be accessed on app by navigating through Transport BMRCL.
The Federal Bank Account Holders can use Federal Bank ATM, netbanking, mobile banking and SMS for topping up Varshik ticket on both Metro and Combo cards:
Auto Top-up to ICICI Bank debit cards through Standing Instructions.
Auto top-up: Passengers need not have to go to the Ticket office or any other outlet for topping up Stored Value Ticket (Varshik), if they have opted for auto top-up. Automatic Top-up of Varshik shall be possible on reaching a pre-defined threshold value set by passenger. Minimum Threshold value shall be Rs.100. Top-up value can be between Rs.50 to Rs.1000 in multiples of Rs.50
• Threshold Value: Minimum Threshold value shall be Rs100. Top-up value can be between Rs50 to Rs1000 in multiples of Rs50.
• Registration for Auto Top-up: The passenger (account holder of SBI) shall have to register for Auto top-up through ATM. The receipt generated at ATM will be presented to the Bank home branch where the Standing instructions form will be filled in duplicate.
• Standing instructions: The standing instructions shall be in the form of instructions or mandate from the passenger/account holder of the bank to add specified value from the account held in the bank as and when the value in the ticket goes below the threshold limit set by passenger. When the stored value of ticket goes below the threshold, system will initiate a request for a top-up transaction for the value as per the mandate given by the passenger. The Standing Instructions form will be filled up in duplicate and submitted in the bank. The bank will return one authenticated copy of this form to the passenger to be used for activation at BMRCL customer Care office at stations.
• Activation of Auto-top up: The authenticated copy of standing instructions will be handed over by passenger to Customer Care office at Stations for activation of Auto-top up. Before activation the minimum stored value on ticket should be Rs50.
• Auto-top Request Generation: The auto top-up request is generated by the Automatic gates during entry to station when the stored value is below threshold. The request for top-up is sent to bank but the passenger is allowed to travel based on the threshold value still available on the card. The request will not be generated if the stored value on ticket is below the minimum fare required to enter the stations.
• Add Value Action: The add value action on CSC happens when the passenger goes through the Automatic Gates next time after the request was generated based on response from Bank debiting the passenger’s account.
• Dishonor of top-up request to Bank: In case the Bank dishonors the auto top-up request sent by system due to insufficient balance held by passenger, the CSC shall not be topped up. BMRCL may exercise option to cancel the auto top-up facility in case of repeated dishonors of auto top-up request and intimate to the Bank.
• Withdrawal of Standing Instructions: Such standing instructions may be withdrawn by passenger after he presents a request at the Customer Care office. The operator shall issue an acknowledgement to the passenger for the same after accepting the request