Automatic Ticket Vending machines are installed at MG Road, Indiranagar , Baiyappanahalli and KempeGowda Metro stations to enable passengers to recharge/top-up their smart cards by CASH. ** Yet to be operational **
The Customer care is located on the station to assist passengers regarding any problem about their tickets. It is usually located between entry and exit gates and is accessible from both paid and unpaid area.Those who need to pay excess fares or obtain assistance with malfunctioning tickets may also visit the Customer Care at stations.
Passenger Information Display Boards are installed near the Automatic gates and on platform to provide real-time information to passengers about the arrival of trains.