Metro Stations


Ticket Vending Machine

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Ticket Vending Machine

Automatic Ticket Vending machines are installed at MG Road, Indiranagar , Baiyappanahalli and KempeGowda Metro stations to enable passengers to recharge/top-up their smart cards by CASH. ** Yet to be operational **

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Customer Care

The Customer care is located on the station to assist passengers regarding any problem about their tickets. It is usually located between entry and exit gates and is accessible from both paid and unpaid area.Those who need to pay excess fares or obtain assistance with malfunctioning tickets may also visit the Customer Care at stations.

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Passenger Information Display Boards

Passenger Information Display Boards are installed near the Automatic gates and on platform to provide real-time information to passengers about the arrival of trains.

Mtero Etiquitee (Do's & Dont's)

AFC Gates

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  • Let elderly and children pass through first..
  • Keep your belongings and clothes close while passing through gate.
  • Take care of your children while passing through gate. Children less than 3 ft. height to be kept ahead and close to you.
  • Smart card holders to ensure proper entry and exit at the exit gates
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  • Try to enter/exit the gates forcibly in a group.
  • Stop and reverse after passing through the gate.
  • Pause while passing through the gate.
  • Try to jump over the AFC gates to make entry/exit.


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  • Stand in queue while when waiting for the train.
  • Stand back from yellow line near the edge of platform.
  • Let passengers exit from the train first.
  • Watch your feet as you step over the gap between the train and platform edge.
  • Wait for the next train if the doors have started to close.
  • Stand back from yellow line near the edge of platform.
  • Contact Namma Metro staff if any belonging falls on track.
  • Any unattended belonging should be reported to station staff/ Namma Metro security.
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  • Try to pick up the belongings that drop on track on your own.
  • Lean on platform edges.
  • Come near the moving train out of curiosity.
  • Venture out beyond platform areas.
  • Try to pick up the belongings that drop on track on your own.
  • Attempt to board the train when doors are closing.
  • Block the train doors when they are closing.

Inside Train

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  • Stand away from train doors
  • Please offer your seat to children, pregnant and elderly passengers
  • Always hold the handrail or strap hanger while standing
  • Always use the safety belt for wheelchair passengers
  • Always sit or stand near your belongings
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  • Lean against the train doors
  • Put your hand on the train doors or door edges
  • Please do not occupy seats specifically designated for disabled
  • Pull or press any button on the train except in emergency
  • Scratch or mutilate any signage on the train
  • Squat on the train floor
  • Drink or eat on the train
  • Smoke on train or stations



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  • Always hold the handrail
  • Face towards the moving direction
  • Take extra care of children, the elderly and disabled
  • If the escalator stops please use the staircase
  • Always hold the handrai
  • If escalator is not working please inform the Customer Care
  • Please stand on left to allow others to walk past
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  • Sit or play on the escalators
  • Lean on the edge of escalators
  • Let children use the escalator alone
  • Stand or wait on the landing area of escalators
  • Take prams or baggage on the escalators


In case of fire at the stations:

  • There are manual call points for giving a fire alarm signal if fire is discovered
  • Follow instructions given by Namma Metro staff to evacuate the station.
  • Use the nearest escalator or staircase to reach the street level.
  • Leave the station through nearest exit immediately
  • Take care when walking to the exit.
  • Do not use lifts in case of fire.Incident report on the train.

Incident report on the train:

  • Press PEA button inside the train to connect to train operator.
  • Follow instructions given by train operator.

Emergency Call Point (ECP)

Emergency Stop Plunger (ESP)

Emergency Trip System (ETS)